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Hancock Talks Podcast

Now there's an easy way to gain ideas that can help grow your business. Our informative podcast series offers insights into life insurance trends and opportunities — both in the industry and at John Hancock — with a focus on tactics that can help drive your life insurance sales

Most recent episodes:

Episode 30 • February 2023 • 20mins

Listen to the latest episode of Hancock Talks to hear how telling stories can help you connect with your clients — and communicate and clarify all that life insurance offers. Join John Hancock’s Mark Berry, Variable Life Vice President (and master storyteller), and Carly Brooks, Head of Advanced Markets. During this podcast, you will learn:

  • What makes storytelling so important to the life insurance planning process
  • Why weaving stories into your pre-sale discussions can help enlighten clients and inspire them to act
  • The secrets to a good story — including a proven example from Mark’s long experience in the life insurance business

Episode 29 • January 2023 • 36mins

Don’t miss 2023’s first episode of Hancock Talks, where Carly Brooks and Army Robinson dive into planning opportunities for the new year in light of today’s economic and tax landscape. Tune in for details on:

  • Economic trends and legislative developments impacting clients’ priorities
  • How to address the protection gap despite economic challenges
  • Trends and changes affecting high-net-worth clients
  • Finseca’s advocacy priorities on behalf of the financial security profession in 2023

Episode 28 • November 2022 • 18mins

In our latest episode of Hancock Talks, gain valuable insights that can improve your upcoming planning discussions. Kevin Blanton, Associate Counsel of our Advanced Markets team, discusses the 2022 developments that impact the planning landscape, what may be next and how clients can prepare despite unknowns, including details on:

  • Current wealth-transfer strategies to meet today’s needs
  • Actions clients are taking in relation to the basic exclusion amount
  • This year’s most significant legislative changes and legal decisions
  • Whether the recent elections may result in new tax laws

Episode 27 • October 2022 • 19mins

John Hancock is the first carrier to offer life insurance customers access to the Galleri® test, a breakthrough early cancer screening tool. In this episode, we’ll explore the new collaboration that’s making this offering possible, how the pilot program works, and why John Hancock is making early cancer screening more accessible to customers. The Galleri test was developed by GRAIL — the newest partner to join the John Hancock Vitality network. Listen in as Lindsay Hanson from John Hancock and Chris Della Porta from GRAIL talk about the companies’ shared commitment to helping people live longer, healthier, better lives.  They will also discuss:

  • How the Galleri test works   
  • Which of your clients are eligible for the Galleri test
  • How Galleri test results affect a client’s life insurance coverage
  • Tips and talking points for leveraging this news in timely year-end conversations and policy reviews.

Episode 26 • August 2022 • 16mins

We’re kicking off Life Insurance Awareness Month with insights from Lai-Sahn Hackett, Corporate Vice President of Insurance at LIMRA and LOMA. With a focus on the details research reveals about consumers' awareness of life insurance today -- and what that means to us as we talk with clients -- we explore: 

  • The latest on client perceptions about life insurance   
  • What are the biggest opportunities in today’s life insurance market 
  • How financial professionals can capitalize on the unmet need for life insurance
  • Tips and talking points for building trusted client relationships 

Episode 25 • July 2022 • 17mins

Tune in to another timely episode of Hancock Talks to hear Alex Silva, Vice President & CFO of US Insurance at John Hancock, explore market volatility and rising interest rates and their impact on the life insurance industry. Gain insights on:

  • The importance of a well-diversified, high-quality investment portfolio, including its relationship to interest rates 
  • How rising rates can impact John Hancock’s general account and, ultimately, policyholders  
  • What stands out about John Hancock’s approach to determining interest crediting rates and translating that approach to clients during a time of economic uncertainty
  • Tips to keep in mind when selecting an insurance company to do business with
  • Key talking points to use with your clients about market volatility and interest rates

Episode 24 • May 2022 • 33mins

Join us for a fascinating conversation with attorney and tax expert Marty Shenkman about the practical lessons estate planning and other financial professionals can learn from the Levine case – a precedent-setting tax court decision. While the Levine case took an intergenerational split-dollar approach, lessons learned are helpful in other contexts. In this episode, we explore:

  • Keys to the taxpayer’s victory in successfully structuring an intergenerational split-dollar arrangement 
  • The importance of using “excess capital” for legacy-planning strategies, and the financial planner’s role in determining and documenting available excess capital 
  • Why clients should be diligent in selecting qualified, competent legal counsel as part of a collaborative planning team

Episode 23 • April 2022 • 16mins

The tax-filing season presents an opportunity for planning discussions, since there is often important information clients can learn from the 1040 tax form — with your help. Tune in to hear Caroline Brooks, AVP & Counsel and Head of our Advanced Markets team, explain how details gleaned from the 1040 can be a catalyst for key planning conversations, such as:

  • Insurance needs for life and long-term care 
  • Supplementing retirement income 
  • Opportunities to mitigate future taxes

Episode 22 • March 2022 • 36mins

Don’t miss the opportunity to hear Marti Barletta, a best-selling author and marketing expert, as she talks about what women are looking for in a life insurance producer and provides insights and tactical solutions for building your referrals and book of business. This episode will explore:

  • Why women represent an untapped sales market
  • Women’s mindset and how it differs from male clients
  • Tactics and ideas for prospecting and generating referrals
  • Understanding women’s needs, preferences, and priorities

Episode 21 • February 2022 • 32mins

Join us for an in-depth conversation about Brooks’ key priorities for 2022, his take on industry trends, and what it all means for sales opportunities for our firms and producers in the year ahead. 

In this episode, we explore:

  • The renewed consumer interest in life insurance and the overall impact on the industry 
  • Shifts in the life insurance market and how John Hancock is positioning itself relative to other carriers
  • Sales opportunities you can leverage now through client engagement with the John Hancock Vitality Program 
  • Legislative impacts on income and estate planning and how distribution partners can potentially capitalize on this opportunity

Episode 20 • January 2022 • 20mins

In this episode of Hancock Talks, Lindsay Hanson, Vice President, Head of Behavioral Insurance, discusses how to change the conversation around life insurance to living — and living well. Tune in to hear how this approach can improve customer experience and engagement to help you drive sales.

In this episode, we will explore:

  • Why now is the time to address the coverage gap by focusing on protecting health and wealth
  • The benefits of offering a solution that prioritizes “shared value”  
  • Sales strategies to help position John Hancock Vitality life insurance to your clients
  • The latest on Vitality marketing resources — and how easy we’ve made it easy to access them

Episode 19 • December 2021 • 30mins

In this episode of Hancock Talks, we focus on the estate-planning landscape and the impact of potential tax legislation, both today and during the year ahead. We’re joined by Kevin Blanton, Associate Counsel with John Hancock’s Advanced Markets group, to discuss:

  • Advantages of acting now to help your clients benefit from the present exemptions for estate and gift taxes — and the Generation-Skipping Transfer Tax (GSTT) — and options for those who want to wait
  • Current and potential legislative changes and how they can impact financial planning 
  • Estate-planning strategies to help clients better prepare for whatever the future holds

Episode 18 • November 2021 • 15mins

This episode discusses the importance of having a plan for a long-term care event, including: 

  • How informal caregiving has become a “crisis” 
  • Why financial professionals should discuss the impact of a long-term care event with clients
  • What factors clients should consider when planning for their potential need for long-term care 

Learn more with these additional resources and marketing materials

Episode 17 • October 2021 • 32mins

In this new episode of Hancock Talks, two knowledgeable and insightful guests — Michael Amoia, of Crump Life Insurance Services, and Michael Fontanini, of Lion Street — sit down with Carly Brooks, AVP & Counsel to discuss the sweeping tax law changes, which if enacted, would impact wealth transfer and trust planning. Help your clients understand what’s on the horizon, including:

  • A summary of the proposed changes, such as changes to grantor trusts and “use it or lose it” estate tax exemptions
  • Options clients may wish to consider with their financial professionals — both now and after potential enactment
  • Where to find Advanced Markets tools and resources

Episode 16 • August 2021 • 25mins

Make this September the best Life Insurance Awareness Month yet by learning how to uncover new sales opportunities and overcome purchase barriers. We’re joined by Alison Salka, Senior Vice President and Director of Member Benefits Research, LIMRA, who will discuss the following topics:

  • Why now is the time to talk about life insurance
  • How innovation is helping close the life insurance gap
  • Tips for dispelling myths and building trusted client relationships
  • How to add value during policy reviews

Episode 15 • July 2021 • 13mins

This month we are discussing how John Hancock is making the buying process easier for our firms, producers, and clients. This episode will explore:

  • Our latest, cutting-edge solutions which dramatically reduce the life insurance sales cycle
  • The approach we’ve taken to tackle many of the traditional buying-process pain points 
  • How we’re delivering a more customer-centric experience

Episode 13 • April 2021 • 28mins

This month we are exploring how to avoid stalled deals and client procrastination with the goal of shortening the sales cycle and helping clients make a decision faster and with less effort. Our featured guest is Chuck Hollander, founder of Red Flag Advantage and past President and Chairperson of the Board of Forum 400. Chuck has over 25 years of experience in financial services as a top producer, entrepreneur and speaker. This episode will share insights on:

  • A framework that helps producers overcome stalled deals, create a sense of urgency and drive outcomes
  • Identifying the point in time where the probability of a sale is the highest
  • Uncovering reasons why clients decide not to act and  how to anticipate them
  • Understanding the importance of client goals in the sales process 

Episode 12 • Feburary 2021 • 27mins

Our newest podcast focuses on potential legislative changes that could affect small business owners, highlighting how they can navigate their current and future needs. We’re joined by Caroline Brooks, head of Advanced Markets and AVP and counsel for John Hancock Insurance, who will share insights on:

  • Protecting against the loss of a key person in your organization
  • How proposals may impact C corporations
  • Using life insurance as an executive-retention strategy
  • Where to find marketing tools and materials to help deepen your understanding of planning concepts and help grow your business

Episode 11 • January 2021 • 34mins

Don’t miss this opportunity to hear Steve Herlihy, a Partner with Wellspring Associates and an avid Vitality member, as he talks about his personal experience with John Hancock Vitality PLUS and how he positions the program with his high-net-worth clients.

In this episode, we will also explore:

  • New member data at the program’s five-year milestone showing positive health outcomes 
  • Insights on how Vitality PLUS can provide long-term value and financial benefits to help protect wealth and maintain health
  • How Vitality PLUS can enhance your clients’ life insurance policy performance and offer you a significant sales opportunity 
  • Ways to promote Vitality using resources and touchpoints throughout the client journey

For ideas and resources to help put the tactics we discuss in this episode into action, visit our dedicated Vitality page.

Episode 10 • December 2020 • 21mins

In this episode of Hancock Talks, we are dissecting the potential impact the presidential election could have on wealth-transfer strategies for your high-net-worth (HNW) & high-income clients. We’re joined by Kevin Blanton, Associate Counsel with John Hancock’s Advanced Markets group, to discuss: 

  • Wealth-transfer strategies for HNW clients to take advantage of today
  • Opportunities to consider specifically for high-income clients
  • President-elect Biden’s proposals and how likely it is that legislative changes will occur
  • Ideas and resources to help put the tactics presented into action

Learn more with the latest Advanced Markets blog.   

Episode 9 • October 2020 • 23mins

Learn why now is the time for your high-net-worth clients to take advantage of today’s low interest rates. Our guest this episode is Alan Brown, a partner at the law firm HunterMaclean, who discusses strategies he’s utilizing today to help his clients benefit from both the historically high transfer tax exemptions and low interest rate environment.  In the latest episode, you’ll gain insights on:

  • Why now is an opportune time for clients to be doing estate planning
  • Planning methods that address estate-tax and asset-protection concerns
  • Techniques that benefit from low interest rates
  • How life insurance factors into this type of planning
  • Marketing tools and materials to help deepen your understanding and grow your sales

Learn more with these additional resources. 

Episode 8 • September 2020 • 24mins

This month on Hancock Talks, we’re exploring the connection between behavioral economics and financial decision-making. Our featured guest is Joey Davenport, President of the Hoopis Performance Network in Chicago. He has over 25 years of experience in financial services as a top producer. He is also co-author of the #1 bestselling book, The Power of Coaching: Engaging Excellence in Others.

In this episode, we will explore:

  • Ways behavioral economics can help close the life insurance coverage gap
  • Tactics you can use to help counteract the fear and confusion that can be hindering a client from making a financial decision
  • The guiding principles of behavioral economics that can help you close more sales
  • “Soft skills” that can benefit sales and client relationships — especially at this time when we’re conducting business remotely
  • Reasons now is the time to sell John Hancock life insurance products

Episode 7 • August 2020 • 33mins

We’re talking to experts in the areas of nutrition, technology and virtual health to learn about the latest trends in overall personal health and wellness. Our featured guests, Dr. Dariush Mozaffarian, Dean of Friedman School of Nutrition Science and Policy at Tufts University, and Dr. Vindell Washington, CEO of Onduo, share their insights on these topics that are top-of-mind for so many.

In this episode, we will explore:

  • How technology is enabling better access to virtual care as well as healthier routines, lifestyles and habits — ultimately driving greater engagement in personal health
  • The role of nutrition in baseline health and how it impacts longevity
  • How the John Hancock Vitality Program can offer a personalized solution to clients seeking a healthier life
  • Three easy ways to help start conversations with your new and existing clients about Vitality and John Hancock Aspire

Episode 5 • June 2020 • 21mins

Discover how conducting a policy review can not only have a positive impact on your clients, but can also bring about opportunities for you. In this episode of Hancock Talks, you’ll gain insights on: 

  • The value of reconnecting with clients and reviewing their existing coverage
  • Strategies and steps for conducting a policy review
  • Recent product innovations that can benefit clients today
  • Analyzing an existing policy and a sample case study of when needs change
  • Marketing tools and materials that can help guide you through the review process

Learn more with these additional resources and marketing materials.

Episode 4 • May 2020 • 20mins

See how we are meeting the needs of our partners, distributors, and clients. In this episode, you’ll learn about:

  • How distributors are adapting during this time of uncertainty 
  • Changes during this time that may impact our business going-forward
  • Laws that will make it easier to execute on estate planning documents
  • Insights how to utilize social media during social distancing

Episode 3 • April 2020 • 33mins

A gifting strategy is one of the best ways to enhance your client’s legacy and minimize their exposure to transfer taxes. Given today’s uncertainty, clients who are able to leverage the largest gift tax exemption in history may be more reluctant than ever to irrevocably give away their assets — even if they know it will benefit their estates in the long run.

  • Advantages of making gifts today given the current market environment
  • Ways to leverage some of the lowest AFRs in history to create flexibility and alleviate client concerns
  • Insights on a wait-and-see strategy that gives clients the power to decide when and if to make a gift
  • Underwriting tips for submitting your large cases

Episode 2 • March 2020 • 16mins 

Knowing the key selling points to Indexed UL can help you uncover value for your clients and open new opportunities for you.

In this episode, you’ll learn

  • Why IUL has become so popular
  • Key tips, product details and tools that can help make the IUL sale
  • The tools available to help manage IUL policy performance

Plus, see how to apply the backstop concept to IUL and get an overview of the marketing resources available to support your IUL sales process.

Episode 1 • March 2020 • 21mins 

This episode discusses a new program that pairs the protection of any John Hancock life insurance policy with a day-to-day diabetes management support.

This podcast will give actionable ways for financial professionals to prospect for Aspire clients, ideas on how to position the program to high-net-worth clients, and how to promote Aspire through social media channels. Tune in to see how the Aspire program can provide you a significant sales opportunity.

*Based on internal data as of October 2022

For Financial Professional Use Only. Not intended for use with the general public.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.